West Berkshire Council

Missed Bin Collection

Missed rubbish or recycling collections, and how to report them

Before reporting a missed collection of either your rubbish or recycling containers, please check:

  • whether there are any issues affecting the service - you can check the status online
  • that it is your scheduled collection day
  • that your bin/container was out by 7am and at your normal collection point
  • that your bin/container contains the correct materials
  • whether you've been left a bin hanger explaining why your rubbish or recycling wasn't taken

If you've checked all the above, you can report a missed collection to Customer Services.
We'll investigate, and if we agree that we have missed your collection, we'll aim to return to collect your rubbish or recycling within 24 hours (Monday to Friday).


Rubbish and Recycling

There are no reported issues
From 4 September residents will be charged for the disposal of non-household waste at this site. Please check our pages for details of the charges for soil, rubble, ceramics, plasterboard and tyres.
From 4 September residents will be charged for the disposal of non-household waste at this site. Please check our pages for details of the charges for soil, rubble, ceramics, plasterboard and tyres.

Who To Contact

Assistance with a range of issues related to waste services, such as recycling, rubbish and bulky waste collections

01635 519080