** Please note that email enquiries will not be routinely monitored out-of-hours - if you need to contact us about an emergency, please use the telephone number above
You can contact the council out of office hours for emergencies, for enquiries about social care and for issues with car parks.
Please note, that emergencies are considered to include:
- Major incidents - for example major accidents, significant flooding
- Fallen trees and other debris blocking / restricting roads or causing potential danger to road users
- Traffic lights not working (note: West Berkshire Council only manages fixed traffic lights, not temporary traffic lights)
- Emergency repairs to council-owned temporary accommodation (note: tenants of properties should contact their Housing Association, landlord or agent)
Emergencies do NOT include:
- bins not being collected
- payments to the council
- noise complaints
If your concern relates to emergencies regarding social care for adults and children or homelessness please contact the Emergency Duty Team on 01344 786543.
If your concern relates to a lost or found dog, please contact our Dog Warden Service.