West Berkshire Council

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Coronavirus (COVID-19)

Find information about community support and our services during the coronavirus pandemic, on our information for residents pages, our information for businesses pages, and our community support hub page which has guidance to help coordinate community organisations.

See a summary of our Local Outbreak Control Plan and read our frequently asked questions. 

What should I do if the resident I am helping can't pick up the parcel I am delivering?

Do not go into the home as this goes against the current safe practices and social distancing measures.

Consider breaking the parcel down into smaller quantities to help, so the individual can lift them up more easily. If it is still a problem then it should be referred back to the Community Support Hub.