West Berkshire Council

West Berkshire Council logo
Coronavirus (COVID-19)

Find information about community support and our services during the coronavirus pandemic, on our information for residents pages, our information for businesses pages, and our community support hub page which has guidance to help coordinate community organisations.

See a summary of our Local Outbreak Control Plan and read our frequently asked questions. 

I need some help

We know that this is a difficult time for everyone and that no one in the community remains unaffected by this global emergency. That said, the current situation will leave some of our residents in greater need of support with their daily lives, whether this be help with shopping or a listening ear. If you are one of these residents, the Community Support Hub is here to help.

The Hub is open five days a week, from Monday to Thursday 8:30am to 5pm and on Fridays  8:30am to 4:30pm and has already been used to help hundreds of local people. You canask for help from our Community Support Hub service here.

The Hub is open during office hours although there is provision for out of hours emergencies.

Many local community groups have been set up to help and you can find your local community support groups and what they can help you with here.

Domestic Violence

We know all too well that periods of enhanced stress can put an even greater strain on our domestic relationships, which can lead to an increase in domestic violence incidents. If this is something that is affecting you, please know that help will always be available to you. The information in this leaflet will let you know who to contact and what to do if you feel unsafe. There is never an excuse for domestic violence. pdf icon West Berkshire support and guidance for coronavirus and domestic abuse [251kb]

Established groups

    Citizens Advice West Berkshire

    Due to government guidelines on the coronavirus, Citizens Advice West Berkshire have closed their charity's face-to-face advice sessions. However, there are many ways to access their free, confidential, independent and impartial advice. Please pdf icon view this document [115kb] to find out how to contact them during this time.

    Meals on Wheels

    Although Fair Close Day Centre is currently closed, it continues to offer a Meals on Wheels service for all those in need of a hot meal. All of their meals prepared to the highest standards and delivered to their door by their team of volunteers. The service is available to everyone, although priority will be given to the elderly and isolated. A two-course hot meal costs £5 (£5.50 for non-members) or £4 (£5 for members) for a main course only and can be ordered by telephoning 01635 40488. More details can be found on their website.

    Useful links

    As always, it is still important to follow national advice and guidance via the following websites: