West Berkshire Council

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Coronavirus (COVID-19)

Find information about community support and our services during the coronavirus pandemic, on our information for residents pages, our information for businesses pages, and our community support hub page which has guidance to help coordinate community organisations.

See a summary of our Local Outbreak Control Plan and read our frequently asked questions. 

Supporting People Experiencing Mental Distress

Helping to support people who are experiencing mental health problems

Mental illness is a term which describes a number of conditions of the mind that can impact on the health and wellbeing of an individual.

Many of these conditions can be treated with advice from a doctor, however, for some people mental illness can have a severe impact on their ability to cope with life. These people may need specialist support. Whenever possible, this is provided by community-based teams. For a small number of people a short period of treatment in a specialist hospital may be necessary.

The Gateway provides a new single referral pathway for adult mental health referrals across Berkshire. It combines the Common Point of Entry (CPE) and Talking Therapies access hubs. This will help offer the most appropriate mental health treatment for patients, at the earliest time.

The Gateway has the one main contact number - 0300 365 2000 (Press option 4).

If appropriate, the Crisis Resolution Home Treatment Team (CRHTT) will respond. This is a specialist team of mental health professionals who provide crisis and home treatment support for adults who would otherwise be admitted to a psychiatric hospital. When needed, they also help with admissions to inpatient care and support hospital discharge.

West Berkshire Council's Specialist Mental Health Team (SMHT) provides a service which supports people with severe and enduring mental ill health with complex social care needs. The team comprises of social workers and approved mental health professionals, who offer a range of interventions to support people back to recovery. This team also carries out duties under the Mental Health Act 1983.

West Berkshire's Community Mental Health Team (CMHT)

The Community Mental Health Team (CMHT) is a secondary service provided by Berkshire Healthcare NHS Foundation Trust which supports people with severe and enduring mental illness with a focus on recovery. Within the team are psychiatrists, psychologists, community psychiatric nurses and occupational therapists.