West Berkshire Council

Start date: 2019-09-17
End date: 2019-11-03
Results: 2020-01-08
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[ARCHIVED] Sports and Leisure Centre Satisfaction Survey 2019

Help us to improve our leisure centre provision


This consultation is closed.


We are carrying out a survey of our leisure centre users to find out how our centres are performing, and to identify areas for potential improvement.

If you're aged 11 years or over, and use our centres to take part in an activity, watch an activity, use another service (eg onsite café or business service) or attend a non-sporting activity (eg a party or meeting) then we would like to hear from you.

The survey should only take 15 minutes or less of your time to complete, and your responses will be used to help develop better leisure services and to guide future investments.

All completed surveys, where participants have provided their contact details, will be entered into a draw to win a free year's membership to our leisure centres.

What you told us

In total, 1056 responses were received to the survey. These provided information on the reasons why customers participated at leisure centres, what was important to them and how they thought the leisure centres were performing.

What we did

The findings of the survey, contained within the summary report, will assist leisure centre managers in the development of their business plans for 2020.

Who To Contact

Contact details for West Berkshire Council's Sports and Leisure service

01635 519558