West Berkshire Council

Garden Waste Collection

Charges for your garden waste collection

If you would like to have your garden waste collected in your green bin you will need to subscribe to the service. This is an opt-in, paid for service.

The 2019/20 garden waste collection service starts on 2 September 2019 and runs until 28 August 2020. If you are renewing your subscription, to ensure your garden waste service continues after the 31 August, with no gaps in collections, you will need to renew your subscriptions by 11 August 2019.

Please note there will be no part year payment option available and regardless of when you subscribe the charges will remain fixed throughout the subscription period.

Please read the pdf icon terms and conditions [235kb] before subscribing.

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Garden Waste Subscription Charges

The subscription period runs from 2 September 2019 until 28 August 2020.

The subscription charges for the 2019/20 collection service are:

Subscription Type

Subscription Charge

(per bin)

Service Charge for 1st green bin (new subscription or renewal)

£50

Service Charge for 2nd to 5th bins

(This is for renewals only where the one off set up payment has already been made)

£40

 

Charge for each additional  2nd to 5th bin

(Not renewals)

 £67

(£40 for the service charge and £27 for the one off set up payment)

 You can apply at any time throughout the subscription period until 30 June 2020 but all subscriptions will end on 28 August 2020.

You have the right to cancel your subscription within 21 days, without giving any reason. Visit our garden waste service cancellation page for more information.

If you've still got questions about garden waste collection, please read our frequently asked questions.

Collection

Once you have subscribed to the service, we will send you a subscription sticker for your green bin within 14 days. Please follow the instructions to clearly display the subscription sticker on your green bin, as this will identify that you have paid for the service. If you are renewing your subscription, please remove your orange 2018/19 sticker and place your new subscription sticker directly to the green bin. Do not place it over the top of the old sticker as it may not adhere.

Your green bin will be collected on the same day and week as your recycling, once every two weeks. You can check your bin day online.

To get the most from your service:

  • make sure your bin is ready for collection by 7am on your recycling day
  • make sure your subscription sticker is clearly visible
  • check what can go in your pdf icon green bin [21Mb]
  • recycle your food waste in your green bin
  • ensure your bin lid is closed and that there is no excess garden waste left next to the bin
  • don't overload your bin as if it is too heavy we won't be able to empty it
  • make sure you return your bin to your property as soon as possible after collection

Missed Collection

If your bin was not collected you should have received a notice on your bin explaining why. If you didn't receive a notice, please check the lists above and below before reporting a missed collection. Have you:

  • checked if there are there any issues affecting the service - you can check the status online or follow us on our Facebook
  • placed your subscription sticker on your bin, as we will not empty it without a sticker
  • got the correct materials in the bin - if you have not subscribed to the service, you will only be able to put food waste in your green bin (other than communal properties)

You can report a missed collection to Customer Services within five working days of your scheduled collection day. We'll investigate and if we agree that we have missed your green bin, we will return to collect it. If there is an issue with your bin due to contamination, you will need to remove it before your next collection.

Excess garden waste

We do not collect excess garden waste. If you have too much garden waste for your green bin you can order and pay for an additional green bin or alternatively you can take excess garden waste for free to one of our recycling centres.

You can also compost your garden and food waste at home.

Sack Collections

If you have sack collections please, see our sack collection page for more details.