West Berkshire Council

West Berkshire Council logo
Coronavirus (COVID-19)

Find information about community support and our services during the coronavirus pandemic, on our information for residents pages, our information for businesses pages, and our community support hub page which has guidance to help coordinate community organisations.

See a summary of our Local Outbreak Control Plan and read our frequently asked questions. 

Garden Waste Collection

Charges for your garden waste collection

**Garden Waste Subscriptions for 2020/21 are now open**


If you would like to have your garden waste collected in your green bin you will need to subscribe to the service. This is an opt-in, paid for service.

The 2020/21 garden waste collection service starts on 1 September 2020 and runs until 27 August 2021. If you are renewing your subscription, to ensure your garden waste service continues after the 31 August, with no gaps in collections, you will need to renew your subscriptions by 14 August 2020. You can subscribe at any time throughout the period until 30 June 2021.

Please note there will be no part year payment option available. Regardless of when you subscribe, the charges will remain fixed throughout the subscription period.

Please read the updated pdf icon terms and conditions [254kb] before subscribing.

Subscribe now

Garden Waste Subscription Charges

The subscription period runs from 1 September 2020 until 27 August 2021.

The subscription charges for the 2020/21 collection service are:

Subscription Type

Subscription Charge

(per bin)

Service Charge for 1st green bin (new subscription or existing subscription renewal)

£50

Service Charge for 2nd to 5th bins

(This is for existing subscription renewals only where the one off set up payment has already been made in a previous subscription year)

£40

 

Charge for each additional bin 2nd to 5th

(new subscriptions only)

 £67

(£40 for the service charge and £27 for the one off set up payment)

You have the right to cancel your subscription within 21 days, without giving any reason. Visit our garden waste service cancellation page for more information.

If you've still got questions about garden waste collection, please read our frequently asked questions.

Collection

Once you have subscribed to the service, we will send you a subscription sticker for your green bin within 14 days. Please follow the instructions to clearly display the subscription sticker on your green bin, as this will identify that you have paid for the service. If you are renewing your subscription, please remove your purple 2019/20 sticker and place your new subscription sticker directly to the green bin. Do not place it over the top of the old sticker as it may not adhere.

Your green bin will be collected on the same day and week as your recycling, once every two weeks. You can check your bin day online.

To get the most from your service:

  • make sure your bin is ready for collection by 6am during the current coronavirus pandemic on your recycling day
  • make sure your subscription sticker is clearly visible
  • check what can go in your pdf icon green bin [4Mb]
  • recycle your food waste in your green bin
  • ensure your bin lid is closed and that there is no excess garden waste left next to the bin
  • don't overload your bin as if it is too heavy we won't be able to empty it
  • make sure you return your bin to your property as soon as possible after collection

Missed Collection

If your bin was not collected you should have received a notice on your bin explaining why. If you didn't receive a notice, please check the lists above and below before reporting a missed collection. Have you:

  • checked if there are there any issues affecting the service - you can check the status online or follow us on our Facebook
  • placed your subscription sticker on your bin, as we will not empty it without a sticker
  • got the correct materials in the bin - if you have not subscribed to the service, you
    will only be able to put food waste in your green bin (except for communal properties)

You can report a missed collection to Customer Services within five working days of your scheduled collection day. We'll investigate and if we agree that we have missed your green bin, we will return to collect it. If there is an issue with your bin due to contamination, you will need to remove it before your next collection.

Excess garden waste

We do not collect excess garden waste. If you have too much garden waste for your green bin you can order and pay for an additional green bin or alternatively you can take excess garden waste for free to one of our recycling centres.

You can also compost your garden and food waste at home.

Sack Collections

If you have sack collections please, see our sack collection page for more details.