West Berkshire Council

Coronavirus Support

Financial help for people affected by Covid-19

Like all councils we want to support our local communities as much as possible during the current coronavirus pandemic.

On this page you can find out about the support which is available to people who have been affected.

Community Support Hub

We know that this is a difficult time for everyone and that no one in the community remains unaffected by this global emergency. That said, the current situation will leave some of our residents in greater need of support with their daily lives, whether this be help with food, shopping or a listening ear. If you are one of these residents, the Community Support Hub is here to help.

The Hub is open five days a week, from Monday to Thursday 8:30am to 5pm and on Fridays 8:30am to 4:30pm and has already been used to help hundreds of local people. If you need to get in touch, please call us on 01635 503579, email us on hubresponse@westberks.gov.uk or you can ask for help from our Community Support Hub service online. For out of hours emergencies, please contact 01635 42161.

In addition, for a list of useful help resources, please see our Information for Residents.

NHS Test and Trace Support Payment

If you have been told by the NHS Test and Trace Service to self-isolate, either because you have tested positive for coronavirus (COVID-19) or you have been in contact with someone who has tested positive, you may be entitled to some financial support during your self-isolation period. Please note that you are not entitled to financial support if you have only been advised to self isolate by the NHS COVID-19 app.

Apply for a payment of £500 to help you self-isolate.

Council Tax and Benefits

Find out how much Council Tax Support and Housing Benefit you might be entitled to. You can use our online Council Tax Support and Housing Benefits Calculator for an instant online estimate. 

You can also find out how to get money off your Council Tax bill if you qualify for Council Tax Reduction.

Universal Credit

Universal Credit (UC) is a new national benefit for people who are on a low income or out of work. UC replaces Jobseeker's Allowance, Housing Benefit, Working Tax Credit, Child Tax Credit, Employment and Support Allowance and Income Support.

Find out more about Universal Credit and apply online