West Berkshire Council

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Coronavirus (COVID-19)

Find information about community support and our services during the coronavirus pandemic, on our information for residents pages, our information for businesses pages, and our community support hub page which has guidance to help coordinate community organisations.

Coronavirus: Council Tax, Benefits and Universal Credit

We realise that you have many questions around processes for people who are self-isolating and the services that may be impacted due to the coronavirus and the information currently available from DWP can be found below:

Universal Credit guide finder has been published by the government to help you find the information you need. This provides links to all the current guidance available.


Will there be a Council Tax holiday?
Information about paying your Council Tax during the current coronavirus pandemic
Should I apply for benefits online?
Information about applying for benefits online during the current coronavirus pandemic
Will benefit reviews and reassessments be suspended?
Information about benefit reviews and reassessments during the current coronavirus pandemic
Will there be an increase to the Universal Credit standard allowance and basic element in Working Tax Credit?
Information about increases to Universal Credit and the basic element in Working Tax Credit during the current coronavirus pandemic
Will there be changes to Local Housing Allowance rates?
Information about Local Housing Allowance rates during the current coronavirus pandemic
What is the coronavirus Job Retention Scheme?
Information about the coronavirus Job Retention Scheme during the current coronavirus pandemic
How do I provide proof of my coronavirus absence?
Information about providing proof of your coronavirus absence during the current coronavirus pandemic
Do I need to attend my routine face-to-face appointments at the Job Centre?
Information about attending appointments at the Job Centre during the current coronavirus pandemic
Is there support for children eligible for free school meals?
Information about free school meals during the current coronavirus pandemic
What should I do if I'm worried about my energy bills?
Information about energy bills during the current coronavirus pandemic
Is there additional protection for renters and landlords?
Information about protection for renters and landlords during the current coronavirus pandemic
Are face-to-face health assessments suspended?
Information about face-to-face health assessments during the current coronavirus pandemic
When is sick pay available from?
Information about when sick pay is available during the current coronavirus pandemic
Is the government helping Council Tax reduction claimants?
Information about Council Tax reduction claimants during the current coronavirus pandemic
How do I protect myself from scams?
Information about protecting yourself from scammers during the coronavirus pandemic.