West Berkshire Council

Help for Carers from West Berkshire Council

Carers assessments and working out what support you need

Carers Rights day event Thursday 21 November 2019

We are supporting Reading and West Berkshire Carers Hub, who are hosting a free drop in information event for all carers.

Carers Rights Day logo
Carers Rights Day logo

The event will take place at Newbury College, Monks Lane, Newbury RG14 7TD, from 10am to 3pm. There will be guest speakers with timed slots and information stands. .

For further information and to book a place please call the Carers Hub on 0118 324 7333 or email ask@berkshirecarershub.org


If you provide necessary unpaid care or support to an adult family member, friend or partner, you may be eligible for support. 

Adult carers that look after someone who lives within West Berkshire can request a carer's assessment by:

If you need help with completing your carers assessment please contact Adult Social Care  - we'll give you some advice on how to fill it out.

Reading and West Berkshire Carers Hub provide support and information to carers.  If you would like further information please complete the doc icon Reading and West Berkshire Carers Hub Referral Form [64kb].

Caring for someone under 18

If you're looking after a child who needs more help than other children of their age because of an illness or disability, you should initially contact the West Berkshire Contact Advice and Assessment Service (CAAS).

What is a carer's assessment?

A carer's assessment is a series of questions designed to help you think about the different ways that caring affects your life.  It helps you work out how you can carry on doing the things that are important to you and your family, as well as meeting your responsibilities as a carer and look after your own wellbeing.

The carer's assessment helps you think about:

  • The care you currently provide and the tasks you carry out for the person you look after (eg washing, dressing, running errands, medication)
  • The impact caring has on your life (relationships, health and wellbeing, time to yourself)
  • How you feel about your caring role and what care you feel able to continue to provide
  • What would help you in your caring role

If you're willing and able to continue caring for the person you look after, we'll take account of the support you provide when we work out what services they need. This will help us work out if you're eligible for support funded by West Berkshire Council.

Even if you aren't, we can still help you find advice and support from other organisations.

Who can get a carer's assessment?

You can have a carer's assessment if you:

  • live with the person you are looking after
  • live away from the person you are looking after
  • care for someone full time
  • care for someone as well as working full or part time
  • find caring is having an impact on your health, work, relationships with family/friends

You also have the right to a carer's assessment even if the person you look after doesn't want a needs assessment themselves.

You may find our pdf icon Information for Carers Booklet [1Mb] helpful - it lists a number of organisations that can provide a range of information, advice and guidance to support you in your role as a carer.
You can also Find Help with Care and Support  online - our self-referral form contains useful information and advice.

National Eligibility Criteria

 The Care and Support (Eligibility Criteria) Regulations 2014 set out a national eligibility threshold.  This means that there's a level of need at which we will offer support. This is set by the government so it's the same wherever you live.

There are three criteria, all of which must be met for a carers needs to be eligible for support.

Eligibility is based on identifying:

  1. Whether the carers needs for support arise because they are providing 'necessary' care to an adult
  2. Whether the carers physical or mental health is either deteriorating or at risk of doing so or the carer is unable to achieve at least one of the following outcomes:
    • carrying out responsibilities for a child
    • caring for others
    • maintaining a habitable home
    • managing/maintaining nutrition
    • developing/maintaining family or other personal relationships
    • engaging in work, leisure, training, volunteering, education
    • making use of necessary or recreational facilities
    • engaging in recreational activities
  3. Whether the impact of the carers inability to achieve one or more of the above has a significant impact on their wellbeing

We can only give you support if you are assessed as having an eligible need. 

Who To Contact

Our contact centre for Adult Social Care (formerly our 'Access for All' team)

01635 503050