West Berkshire Council

Care Quality

Checking that care providers are delivering a good service

If you are a member of the public or a professional, and worried about the care that someone is receiving, please let us know by completing our report a concern about care quality online form.

You can find out how we use the information you give us in our pdf icon Reporting a Concern leaflet [38kb].

If you think someone is at risk of serious harm, criminal behaviour is taking place, or if the problem has occurred regularly or repeatedly and is likely to happen again, complete our online Safeguarding Alert form instead.

Information for providers

We've provided some guidance documents below that go into more detail about our quality assurance checks, what we're expecting providers to adhere to, and our procedures.

About the Care Quality Team

The Care Quality Team work with providers of all adult social care services in West Berkshire to identify concerns about care, make improvements and share good practice.

We work closely with the Care Quality Commission (CQC) to ensure that our services meet national standards.

To find out more, take a look at our pdf icon about the Care Quality Team leaflet [74kb].

Who To Contact

Contact details for West Berkshire's Care Quality Team

01635 503356/519503