West Berkshire Council

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Coronavirus (COVID-19)

Find information about community support and our services during the coronavirus pandemic, on our information for residents pages, our information for businesses pages, and our community support hub page which has guidance to help coordinate community organisations.

Can I apply for a refund for school transport?

Information about school transport refunds resulting from the COVID-19 pandemic

We are supporting parents and carers during this time, by offering the option to apply for a refund on fares paid for school transport. This is in response to the current directive from the government to close schools.  

You can apply for a refund for the two weeks from 23 March 2020 to 3 April 2020. You'll need to complete doc icon refund form [15kb], and return it to transport@westberks.gov.uk, by 30 April 2020. Please make sure you complete all the details correctly, as payment will be made by bank transfer.

A decision will be made regarding an automatic refund for the last two terms of school, from 20 April to 22 May 2020 and 1 June to 17 July 2020, once the government have issued further guidance on school attendance for these periods.