West Berkshire Council

West Berkshire Council logo
Coronavirus (COVID-19)

Find information about community support and our services during the coronavirus pandemic, on our information for residents pages, our information for businesses pages, and our community support hub page which has guidance to help coordinate community organisations.

See a summary of our Local Outbreak Control Plan and read our frequently asked questions. 

Can I apply for a refund for school transport?

Information about school transport refunds resulting from the COVID-19 pandemic

In response to the current directive from the government that schools remain closed for Term 5 and closed to certain year groups in Term 6, we have taken the decision to offer a refund for these terms to those who have bought a farepayer seat on home to school transport. To qualify for this refund we request you complete a doc icon refund form [16kb] which also includes your bank details so that payment can be made by bank transfer.

Separate applications for each term will be accepted, if your child is returning for all or part of Term 6, please indicate when your child started to use school transport.

The refunds will be processed and either a full refund made or a partial refund if there is an outstanding invoice on the account for the farepayer. The closing date for refunds will be 17 July 2020.

Please return the completed form to transport@westberks.gov.uk.

Unfortunately, we are unable to backdate refunds for the two weeks from 23 March 2020 to 03 April 2020 if you have not claimed for this as the closing date was 30 April 2020.

We would also like to take this opportunity to remind all parents to re-apply for the farepayer scheme for the academic year of 2020 to 2021 as these applications close on 19 June 2020.