West Berkshire Council

How do I apply for an older or disabled person's bus pass?

Information about applying for an older or disabled person's bus pass during the coronavirus pandemic

Although the council offices are now open, there may be a delay in the processing of bus pass applications, requests for replacements, payments by cheque or requests for information about bus passes that are sent in by post or dropped off in person.  

All requests will be processed, however it may take longer than the usual 10 days.

Where possible, please apply for a bus pass in the following ways:

Replacement bus passes can also be ordered online. Payments by telephone can be taken between the hours of 12:00 noon to 14:00pm Monday to Friday. Please ring the payment line on 0330 131 9742 and select option four, then option two.

Please email any queries to transport@westberks.gov.uk. We will try and respond as soon as possible. Unfortunately, we are unable to meet you in person to discuss your application at this time.