West Berkshire Council

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Coronavirus (COVID-19)

Find information about community support and our services during the coronavirus pandemic, on our information for residents pages, our information for businesses pages, and our community support hub page which has guidance to help coordinate community organisations.

See a summary of our Local Outbreak Control Plan and read our frequently asked questions. 

How do I apply for an older or disabled person's bus pass?

Information about applying for an older or disabled person's bus pass during the coronavirus pandemic

Although the council offices are now open, there may be a delay in the processing of bus pass applications, requests for replacements, payments by cheque or requests for information about bus passes that are sent in by post or dropped off in person.  

All requests will be processed, however it may take longer than the usual 10 days.

Where possible, please apply for a bus pass in the following ways:

Replacement bus passes can also be ordered online as phone payments cannot be taken until further notice.

Please email any queries to transport@westberks.gov.uk. We will try and respond as soon as possible.  Unfortunately, we are unable to meet you in person to discuss your application at this time.