West Berkshire Council

Start date: 2018-11-12
End date: 2018-12-23
Results: 2019-03-05

Budget Proposal 2019/20: Age UK's Handyperson Service

This consultation is closed.


This is one of 14 budget proposals for 2019/20. You can view the full list online.

You can also view budget consultations from previous years.

The Age UK Handyperson Service carries out a range of small household repairs and minor adaptations for older people.  These include:

  • Fitting window and door locks and other security items
  • Fitting smoke and CO2 detectors
  • Changing light bulbs and replacing small electrical fittings
  • Replacing tap washers and carrying out minor plumbing works
  • Fitting key safes and intercoms
  • Draught proofing windows and doors
  • Fitting phone extensions

Works to assist in security, hospital inpatient avoidance or to enable a quick discharge from hospital are currently provided free of charge, if a referral has been made by the council or hospital,

Age UK also take referrals and calls from older people, families and carers for this service. However, the work will be charged at £25 per hour, plus the cost of materials. The service is used by around 30 people per month.

We currently provide Age UK Handyperson Service with annual funding of £19,125.

Legislation requirements

The Care Act 2014 sets out duties on the council relating to minor adaptations, such as the fitting of a handrail or ramp.  These duties are met through a separate contract through the Berkshire Community Equipment Service.  Major adaptations to properties are also managed separately through the Disabled Facilities Grant process.

The Age UK Handyperson contract relates to non-specialist activity which can be readily sourced on the open market.

What are we proposing?

To cease the annual funding to the Age UKs Handyperson Service (a saving of (£19,125 or 100%) when the contract ends on 31 March 2019.

What do we think the impact will be?

Users of the service will need to make alternative arrangements, such as asking family, friends and neighbours or paying privately.  In certain cases, the housing provider / landlord may also have responsibilities.

As mentioned above, residents will still be able to get support with minor adaptations, such as the fitting of a handrail or ramp, through the Berkshire Community Equipment Service.

Please refer to the pdf icon Equality Impact Assessment (EqIA) Stage One [264kb] for more details.

What else have we considered in arriving at our proposal?

The council's plan is to protect some voluntary sector provision, which is considered particularly effective or critical to the community, or which supports the delivery of a statutory function. Evidence from the West Berkshire Joint Strategic Needs Assessment regarding improvements to quality of life have also been considered.

We are proposing to continue with projects that support vulnerable adults, including the visually impaired, socially isolated and those with dementia through provision of support into employment, home visits, cooking, gardening and social clubs. These continue to support key priorities within the pdf icon Council Strategy 2015-2019 [8Mb] and the district's pdf icon Health and Wellbeing Strategy 2017-2020 [2Mb].

Why we want your views

We would like to know how this proposal might impact you and the wider community, and any views you have on how we can minimise the impact of this proposed change.

All feedback will be considered at the Executive Committee on 14 February 2019. Following this, a final decision will be made at the Full Council meeting on 5 March 2019. The recommendations and your anonymised response will be posted on this page.

Please note: Social media discussions will not be monitored/considered as a valid response. 

What you told us

We received 23 responses (incl. three incomplete responses) to the consultation. A background to the proposal and outline of the responses can be found in the Consultation Summary Report.

What we did

An Equality Impact Assessment Stage Two was completed following the consultation.

The Full Council meeting on 5 March 2019 decided not to progress with this proposal.

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