West Berkshire Council

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Coronavirus (COVID-19)

Find information about community support and our services during the coronavirus pandemic, on our information for residents pages, our information for businesses pages, and our community support hub page which has guidance to help coordinate community organisations.

See a summary of our Local Outbreak Control Plan and read our frequently asked questions. 

Coming out of Hospital

Making sure you get home and recover safely after a stay in hospital

Before you leave, hospital staff should talk to you to work out any difficulties you might face at home when you're discharged. 
Depending on your needs, you might be referred to West Berkshire Council's Joint Care Provider Services Team for an assessment to make sure your return home is safe and timely.

If you're not assessed as eligible for help in this way, you can find further information and sources of support through our West Berkshire Directory.

Aids and equipment to help you regain independence when you go home

Before you're discharged, the hospital should look at any equipment needs you may have and make arrangements with you for it to be provided. However, when you get home, you may find you need a bit of extra help getting around or doing things for yourself while you recover. 

You can arrange for some aids and equipment for yourself to help you get around.  It may be that you only need a wheelchair or some equipment on a temporary basis - the West Berkshire Directory lists providers of temporary equipment that can help with this. 

In some cases, West Berkshire Council might be able to provide Community Alarms and Technology Enabled Care (TEC) services to help prevent problems, or get help quickly if they do occur.

Making sure vital electrical equipment isn't cut off

After a hospital stay, you might rely on electrical equipment, such as a home dialysis machine, oxygen concentrator, artificial ventilator, stairlift or adjustable bed on a permanent basis.

By registering yourself on the free Careline Priority Service Register, your electricity company will be aware that you rely on your electricity supply for your equipment. They'll do their utmost to prevent your supply from going off and, if it does, they'll make sure that you get your power back on as a matter of urgency.

Do you still need help?

Get in touch with us and tell us what you're looking for.

Who To Contact

Our contact centre for Adult Social Care (formerly our 'Access for All' team)

01635 503050