West Berkshire Council

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Coronavirus (COVID-19)

Find information about community support and our services during the coronavirus pandemic, on our information for residents pages, our information for businesses pages, and our community support hub page which has guidance to help coordinate community organisations.

See a summary of our Local Outbreak Control Plan and read our frequently asked questions. 

Going into Hospital

Planning your stay in hospital

Going into hospital, even for a short stay, can be worrying for you and those that depend on you. 

There's help available for things you might be concerned about, such as transport, benefits and care for others or pets in your absence.

Getting to the hospital

If your GP hasn't already arranged for your transport to hospital, the West Berkshire Volunteer Car Scheme runs across the district and can help take you to hospital appointments; get in touch with your nearest service to arrange for transport (you need to book in advance).

Help with caring for someone whilst you're away

If you're a carer for somebody and are concerned how they will cope whilst you're away, our webpage on Carers Support Services lists organisations who can help you make sure those that depend on you are looked after in your absence.

Help with looking after your pets

You may have a pet that needs to be looked after while you're away.  It can also take a little while to get back on your feet after a hospital stay, making it difficult to look after your pet yourself. The West Berkshire Directory has a list of pet care organisations that can provide assistance with things like pet sitting or walking whilst you are in hospital, or upon your return home.

Your benefits

Going into hospital may affect any benefits you currently receive - most benefits (such as Disability Living Allowance, Attendance Allowance and Employment Support Allowance (Incapacity Benefit)) require that you get in touch with the agencies responsible to tell them of this change in your circumstances.

A stay in hospital may also affect your Housing Benefit  - let our benefits team know.

If someone receives Carer's Allowance because they are caring for you, this may also be affected if you go into hospital - you should advise them to report changes affecting Carer's Allowance online.

Do you still need help?

Get in touch with us and tell us what you're looking for.

Who To Contact

Our contact centre for Adult Social Care (formerly our 'Access for All' team)

01635 503050