West Berkshire Council

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Coronavirus (COVID-19)

Find information about community support and our services during the coronavirus pandemic, on our information for residents pages, our information for businesses pages, and our community support hub page which has guidance to help coordinate community organisations.

See a summary of our Local Outbreak Control Plan and read our frequently asked questions. 

Carers Support Services

Finding sources of guidance, advice and support for carers in West Berkshire

West Berkshire Council grant-funds the following voluntary organisations to provide specific support and services to carers:

TuVida (Berkshire)  

The Carers Hub provide information and advice to unpaid carers to help support their physical and emotional wellbeing. They offer carer-specific advice on a host of topics, such as finding a carers support group, helping you make contact with others in the same situation, or helping you to access information on carer's breaks.

They're also able to advise on financial help (such as grants, benefits and discounts) and rights in employment.  They also signpost to a host of other relevant services.

To access support from TuVida (Berkshire) Carers Hub complete the doc icon Referral Form [14kb] or ring 0118 324 7333.

Crossroads Care Oxfordshire and West Berkshire

Crossroads offer a support service for carers, including provision of transport for doctor, hospital or other appointments. 

There is also a Rapid Response service for Crossroads clients only, where they will send out a Care Attendant in an emergency.

Crossroads Care West Berkshire operates an emergency out of hours telephone helpline on 07867 673063 that's available to all carers in West Berkshire.  This operates from 8pm - 8am on weekdays and all weekend.

Young Carers (Children and young people under 18)

If you would like help and advice contact the friendly Young Carers Team. A family friend concerned about a young carer can make initial contact on behalf of the young person.

Other sources of help

You can source Help with Adult Social Care and Support for yourself online. Our service lists information, sources of help and resources available to you locally, and helps you find your own solutions to your care needs.

There are also a wide range of other organisations that provide information, advice and guidance to support you in your role as a carer.
These can be found in thepdf icon Information for Carers Booklet [1Mb] or on our West Berkshire Directory.

Who To Contact

Our contact centre for Adult Social Care (formerly our 'Access for All' team)

01635 503050