Find information about community support and our services during the coronavirus pandemic, on our information for residents pages, our information for businesses pages, and our community support hub page which has guidance to help coordinate community organisations.
See a summary of our Local Outbreak Control Plan and read our frequently asked questions.
Pay by Phone Parking
Payment of parking charges by mobile phone
In car parks and at every on-street parking location where parking charges apply, you can pay for your parking by using the pay by mobile phone service. This service is operated by PayByPhone. Customers needing assistance can use the online self-service support centre.
All payment by mobile phone transactions will incur a 5p service charge, except for locations where there are no parking machines.
Parking locations
Newbury:
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Thatcham:
- Pipers Lane
- Aylesford Way
New customers
The quickest and easiest payment method is via the PayByPhone app.
You can download the PaybyPhone app on supported devices:
Alternatively you can visit the PayByPhone website or telephone 01635 730730 and follow the instructions to register on the service.
Existing customers
Payment can be made via the app, telephone or text
Telephone - 01635 730730
Text - text "info" to 65565 for instructions on how to pay by text.
If you need help, please visit the online PayByPhone Help Centre.
For a small additional charge you can receive a text reminder when your parking session is about to end.
The location code and charges are detailed on the tariff boards at each car park, or are listed on each individual car park page.