West Berkshire Council

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Website Maintenance and Payments Offline

Due to maintenance, our website may be unavailable at times from midnight on Friday 10 July to 6pm on Sunday 12 July. 

Our payment system will be unavailable on Sunday 12 July from 12:30 to 4:30pm. We can't take any payments while we complete this process.

We apologise for any inconvenience this might cause, but we'll have things back up and running normally as soon as possible.

Housing Advice

This page shows information. You can access online services relating to Housing Advice here.

Our Housing Options Team can provide you with information, assistance and advice regarding housing. 
We also operate a Housing Advice Desk at our offices in Market Street House, Newbury


Advice for Single People
Advice for single people on housing options
Rent in Advance and Rent Deposits
Help with money required up-front to move into a rented property
Applying for a Housing Association Home
Applying for a home from Homechoice
Buying a Home - About the First Step, Next Step Scheme (Equity Loan)
An equity loan deposit scheme for first time buyers
Advice for Private Landlords and Tenants
Advice about private sector renting and dispute resolution
Housing Advice for People Experiencing Domestic Abuse
Housing options to help people affected by domestic abuse
Mortgage Advice
Our Housing Options Service can provide help and support if you're struggling to pay your mortgage

Who To Contact