West Berkshire Council

Customer Services

Assistance with a range of issues related to council services

01635 551111

You can report problems with roads, streetlights, overgrown vegetation and other things online
All enquiries are handled according to our pdf icon Customer Contact Standards [198kb].

For out-of-hours emergencies regarding social care for adults and children or homelessness please contact the Emergency Duty Team on 01344 786543.

We provide an Out of Hours Emergency Contact Centre that can be contacted for a limited number of issues that require immediate action by council services.