West Berkshire Council

Housing Benefit Overpayments

What happens if we've paid you too much Housing Benefit?

If your Housing Benefit does not accurately reflect all of your circumstances, you may be paid too much.  We will normally recover this money from you, so it's important that you check that we have the correct information about your personal circumstances as listed on the decision notices sent to you.

When you doc icon notify us of a change in your circumstances [792kb] we may amend the amount of benefit to which you are entitled.  If this results in an overpayment of Housing Benefit we will write to you.

Contact the Benefits Team promptly, in writing (by letter or e-mail), if :

  • anything appears incorrect on your decision notice
  • your circumstances change
  • you've notified us of a change and do not receive a revised decision notice (this can happen if your payment is due soon after you've told us of a change)

The amount of Council Tax you pay may also be affected.

Who To Contact

West Berkshire Council's Benefits Team

01635 519258