West Berkshire Council

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Website Maintenance and Payments Offline

Due to maintenance, our website may be unavailable at times from midnight on Friday 10 July to 6pm on Sunday 12 July. 

Our payment system will be unavailable on Sunday 12 July from 12:30 to 4:30pm. We can't take any payments while we complete this process.

We apologise for any inconvenience this might cause, but we'll have things back up and running normally as soon as possible.

Adult Social Care Advice

Helping you understand your social care options

  • Our West Berkshire Directory has details of services, organisations and activities that support adults in West Berkshire to live independently.
  • You can Help with Adult Social Care and Support on our website - our online form offers advice on the resources available in your community to arrange your own support
  • Alternatively, use our online Adult Social Care Enquiry form to request information and advice for yourself, or on behalf of someone else.
  • If you'd prefer to talk to someone, please contact our Contact Centre who will help you find the right locality team to deal with all adult social care enquiries and requests for help.

pdf icon The way Adult Social Care is organised has changed. [449kb]

Adult Social Care want to support you through the sometimes difficult process of understanding what adult social care is available, and to keep you informed about the options you have.  Our goal is to give you the advice and information you need to help you stay in your own home and be as independent as possible.

Our leaflet, pdf icon Working with you to understand your needs and circumstances [1Mb] leaflet provides a summary of ways we can assist you. We have also produced doc icon a brochure [13Mb] which provides an overview of all our adult social care information leaflets.

Advice for Carers

There are a number of organisations that provide a wide range of information, advice, and guidance to support you in your role as a carer.  More details can be found on our carers web page.

Who To Contact

Our contact centre for Adult Social Care (formerly our 'Access for All' team)

01635 503050