West Berkshire Council

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Coronavirus (COVID-19)

Find information about community support and our services during the coronavirus pandemic, on our information for residents pages, our information for businesses pages, and our community support hub page which has guidance to help coordinate community organisations.

See a summary of our Local Outbreak Control Plan and read our frequently asked questions. 

Feedback about Children and Family Services

Let us know your comments and compliments about the service you received

If you have received a good service and would like to tell us about it, please fill in our feedback form. We will make sure your feedback is passed on to the right person and it will help us to keep improving how we work with children and young people in West Berkshire.

Or you can fill in the form at the back of this leaflet: pdf icon Giving feedback about Children and Family Services. [1Mb].

Feedback we've received

Note from a child:

Sample Compliment Note for Children's Services Displays a larger version of this image in a new browser window
Example Note


A letter from grandparents to the Head of Children's Services said:

"We have to write and commend your social worker on her outstanding work on behalf of our grandson. If all the social workers in your department are of the same calibre as her then we can only say how lucky West Berkshire is. We realise she must have a huge caseload. We can only think that if our grandson's case is typical of her everyday undertakings, she must burn the midnight oil to get everything done!! The amount of work she undertook, her ability to listen and advise has been second to none...Thank you to you all for your dedication and commitment to the children of West Berkshire. An especially big thank you on behalf of a little boy who looked forward to your visits as did we all, and whose faith in you has been repaid a thousand fold."

Contact us

Email: cscc@westberks.gov.uk

Telephone: 01635 519787