West Berkshire Council

The Turnaround Families Programme

Working with families that need support and stability

Working with families that need support and stability

West Berkshire Council, along with our partner agencies, is one of 52 local authorities selected to deliver an expanded Turnaround Families Programme early, from September 2014.

We're now entering the second phase of our programme. Phase I of the Turnaround Families Programme was set up in April 2012 and finished at the end of March 2015.

In the five years from September 2014, we expect to work with 530 families.

What does the programme do?

We work with families where there are:

  • adults and children involved in crime and anti-social behaviour
  • children who have not been attending school regularly
  • children who need help
  • adults out of work or at risk of financial exclusion and young people at risk of worklessness.
  • adults or children affected by domestic violence and abuse
  • adults and children with a range of health problems

As a partnership of different agencies we work together to find new ways of working with families

  • that are finding it difficult to make progress to improve outcomes for their children
  • for whom situations are deteriorating or a new approach is required
  • to consider how restorative practice skills and signs of safety framework to work creatively and innovatively in a solution-focused approach to achieve improvement in outcomes for the family

We measure our success against an doc icon Outcomes Plan [80kb].

Case studies

We've included some examples of our work to date below.  These case studies show we've made a positive difference to families in West Berkshire.

Department of Work and Pensions (DWP) - Working in Partnership with Turnaround Families

Troubled Families Employment Advisor, Rebecca Denyer, shares an example of the fantastic work she has carried out with Family A.

I was introduced to a young man on Disability Living Allowance, who was apprehensive about looking for work due to his struggles with public transport, as well as feeling held back by his condition. With the support of his mother, we supported him in finding a work placement, as well as supporting him through the interview process. He made a really good impression, and his confidence grew exponentially. Within three weeks of starting his placement, he had secured an interview, and was soon to be starting in a paid position, which he could never have imagined just weeks previously.

Youth Offending Team (YOT) - Working in Partnership with Turnaround Families

 Officer, Danny Good, has been able to provide us with an insight into a successful outcome through working with a young boy in West Berkshire.

Mark suffered from a disrupted childhood, experiencing both abuse and neglect. He suffered from emotional and behavioural difficulties, struggled within mainstream education, and soon entered the criminal justice system. His situation was worsened by a series of several, temporary living arrangements, which meant that he often spent nights on the streets. YOT and Children's Services liaised with Mark's father, and it was agreed that it was in Mark's best interest and welfare to move with his father and this would most reduce the risk of offending. Mark moved out of the country with his father, where he had an educational placement set up for him, and he was very pleased to be reunited with his family.

Family Resource Service - Working in Partnership with Turnaround Families

 Team Manager, Carolyn Waterhouse, has shared an example of good practice, and a successful outcome through their work with Family B.

The children of Family B had recently moved in to live with their father due to neglect, as well as the impact of their mother's health issues on family life. It was identified that the children required safe and adequate parenting which, it was hoped, would be facilitated through Family Focus work with the father. An action plan was agreed with their father, who agreed that his children needed a safe, warm and stable home life; in the following months, he continued to work hard in order to provide this for them. Although the father may require additional parenting support in the future, the FRS have identified a noticeable improvement in the children's circumstances, as well as a continued improvement in the father's own behaviour.

Getting help

If you'd like to talk to someone about the programme, case studies or Outcome Plan, please get in touch with our

If you or your family need help now please contact the .

Referring a Family

You can refer a family through a relevant professional such as a teacher or social worker, as long as they meet our doc icon criteria [80kb]. A panel will then decide what happens.

If you'd like to refer an individual or family into the Programme: