West Berkshire Council

Survey highlights need to report Scams

A Survey of over 300 local people reveals that 71% have been targeted by scammers.

2017 SCAM spelt on computer keyboard

Issued on: 1 November 2017

The survey run by the Public Protection Partnership and Citizens Advice has revealed that as many as 71% of residents have been targeted by scammers.

However, only 57% reported the incident to the Citizens Advice, Police or Trading Standards.

Norman Jorgensen, Chairman of the Joint Public Protection Committee said: "The survey has been very telling in terms of scams going unreported. There are many reasons why people don't report, the most common being that they are embarrassed about being taken for a ride. However, they are not just a statistic, they are a valuable resource which enables us to be aware, keep ahead of scammers and allocate resources to fight against them which we can only do if we are in the know.

"I would urge people to please report their experience as we are then able to offer support and help other people to avoid being scammed too."

The Joint Public Protection Committee (JPC) oversees the work of Public Protection Partnership (Environmental Health, Trading Standards and Licensing) for Bracknell Forest Borough Council, West Berkshire Council and Wokingham Borough Council. 

  The survey also revealed that;

  • 1 in 4 residents in the JPC area have fallen victim to a scam.
  • 37% of reported scams were by internet or email.
  • 24% were by telephone.
  • 25% were identity theft or unauthorised access to bank or shopping accounts.
  • 68% of those surveyed were concerned about falling victim to a scam.
  • 43% didn't know who to report a scam to.

Citizens Advice should be the first port of call if someone is aware of a scam or has been scammed as they offer support and will also refer the matter to Trading Standards. Contact Citizens Advice consumer helpline  03454 04 05 06 - Monday to Friday between 9am to 5pm.