West Berkshire Council

Conduct of Elected Councillors - Complaints

Our Codes of Conduct, and complaining about elected councillors you feel may have broken them

Councillors' conduct

All elected councillors, whether they represent a parish, town or the district, are expected to behave to high standards while undertaking their duties. To help make sure that this is the case, all councillors representing West Berkshire Council sign up to a pdf icon Code of Conduct (see Appendix H) [768kb]

Individual parish and town councils within the district have adopted and published their own Codes of Conduct - these are usually very similar to our own, but might have some slightly different rules by which they judge the behaviour of their members.

A councillor is judged against the Code of Conduct that a complaint relates to - if a complaint relates to conduct as a parish councillor, for example, the Code of Conduct for the parish council is used.

Making a complaint

If you feel that a councillor may have breached their Code of Conduct, you can complain.
Please read the pdf icon guidance notes [73kb] before submitting a complaint.

There are two routes you can use to make a complaint about an elected councillor:

Note - the person that you complain about will usually be told who has complained about them and what the complaint is about so that they can prepare a response.
If you don't want your identity to be revealed, you do have the right to request that your complaint is handled confidentially under certain circumstances, however you cannot make your complaint anonymously.  Please read our pdf icon confidentiality policy [40kb] for more information.

What happens next?

You'll receive an acknowledgement of your complaint within five working days, and we'll perform an initial assessment within 20 working days - ourpdf icon complaints process flowchart [20kb] shows how complaints move through the evaluation process.
The Monitoring Officer will then determine whether or not the matter needs to be investigated or if some other form of action should be taken.

Who To Contact

Contact details for West Berkshire Council's Democratic Services Team

01635 519045