West Berkshire Council

Care Quality

Checking that care providers are delivering a good service

If you are a member of the public or a professional, and  worried about the care that someone is receiving, please let us know by reporting your concern to us online.

You can find out how we use the information you give us in our pdf icon Care Quality leaflet (Use of CQ1 Forms) [88kb]

Please be aware that if you think someone is at risk of serious harm, you think there's criminal behaviour happening, or if the problem has occurred regularly or repeatedly, and is likely to happen again, complete an online Safeguarding Alert form instead.

Information for Providers

We've provided some guidance documents below that go into more detail about our quality assurance checks, what we're expecting providers to adhere to, and our procedures.

About the Care Quality Team

The Care Quality Team work with providers of all adult social care services in West Berkshire to identify concerns about care, make improvements and share good practice.

We work closely with the Care Quality Commission (CQC) to ensure that our services meet national standards.

To find out more, take a look at our pdf icon Care Quality Leaflet 2016 [872kb].

 

 

Who To Contact

Contact details for West Berkshire's Care Quality Team

01635 503147